Knowledge Exhange Groups are communities of CCA members who are interested in sharing ideas, knowledge and experiences with others in the field. Groups of professionals are organized around common interest areas, offering the opportunity for ongoing interaction on an array of topics.
Please register online as either a complimentary member or purchase an annual subscription package to advantage of all that the Groups offer.
Step 1. Become a Member
Step 2. Go to Community>Create a Knowledge Exchange Group
Your Membership Level: Not logged in
Membership Level Required: Community
Community Membership
- Networking opportunities via the latest social media tools
- Comprehensive contact center resources
- Inbound Magazine Current Edition
- Inbound Magazine Archived issues/articles
- Queued In Bi-Weekly E-Newsletter & Archives
- CCA Insider Bi-Weekly E-Newsletter & Archives
- Live Webinars
- Podcasts - Current and Archives
- Blog Radio
- Discounts on conference registrations
- Discounts on training registrations
- Learn more
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Annual Membership
All Community Benefits Plus:
- Access to archives
- Research Surveys and Reports
- Conference and Training Discounts
- Learn more
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Forum Membership*
$4800
All Annual Benefits plus:
- 1 Conference Pass
- Includes 2 in-person meetings per year. (Locations chosen by group members.)
- Industry experts facilitating engaging and relevant topics of discussion.
- Interact in small groups of professionals (25 people maximum)
- Forums include executive, financial, healthcare & government
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