Please read all provisions ("terms") carefully before using this website.
Using this website indicates your agreement and acceptance of these terms. If you do not accept these terms, do not use this website or download materials from this site.
Redwood Collaborative Media reserves the right, in its sole discretion, to modify, alter or otherwise update these Terms of Use at any time.
Privacy Policy
Redwood Collaborative Media believes in the privacy of its website users and is committed to the responsible use of any information provided online.
We will disclose personal information provided to us in limited circumstances. These circumstances include, but are not limited to, the following: (a) to the extent required by law or to respond to judicial process or a good faith belief that such action is necessary under law or to comply with legal process served on us; (b) to protect the security and integrity of the site and our services; (c) to protect our rights and property and the rights and property of others; (d) to take precautions against liability; (e) to respond to claims that submitted information violates the rights or interests of third parties; (f) to correct technical problems and malfunctions in how the site operates; (g) in connection with a merger, consolidation or sale of all or substantially all of the stock or assets of one or more of our businesses; or (h) in furtherance of requests that you make of us, including requests to terminate our services or to no longer contact you.
Information Gathering
Our web servers automatically recognize and collect the domain name and IP address of visitors to our websites. In addition, we collect aggregate information on which web page(s) visitors' access or visit. We collect addresses and demographic information about subscribers to our newsletters and publications; people who voluntarily register for our website; and who attend our events. The information we collect is used to improve the quality of our products and services, and to contact visitors about products and services as explained below.
Cookies
Our website may use cookies to store your identification number to make it more convenient for you to access our sites.
Contact by Redwood Collaborative Media
From time to time, opt-in email addresses, mailing addresses and telephone numbers provided by website visitors, subscribers to our newsletters and publications, and attendees at our events, may be used for promotional purposes by Redwood Collaborative Media.
Your Information
Opt-in mail addresses of Redwood Collaborative Media subscribers are used for re-qualification purposes. From time to time, opt-in email addresses, mailing addresses and telephone numbers provided by website visitors, subscribers to our newsletters and publications, and attendees at our events, may also be used to collect feedback.
You may receive email, direct mail or phone calls about special offers from Redwood Collaborative Media or our affiliates on behalf of reputable third parties. With each email use of the subscriber's address the subscriber can "opt-out" of receiving further email from outside firms and/or Redwood Collaborative Media.
If the opt-in email subscriber does not choose to "opt-out" from third-party messages, or does not respond to the questions concerning how we may use their email address, the address may be used by Redwood Collaborative Media to send messages on behalf of carefully chosen outside firms.
- Subscribers may change their email preferences at any time. Visit www.callcenterassociation.com and login to your account to update your email preferences.
- Subscribers who do not wish to be contacted by other third-party organizations by mail or telephone may do so by contacting info@ccapro.com.
Policy Changes
This privacy policy is subject to change without notice. If our privacy policy changes, we will post the new policy on our website.
Trademarks & Copyrights
Contact Center Association™ is a trademark of Redwood Collaborative Media. Queue Guru, Queued In, Queue View, Queue Talk and Inbound are trademarks of Redwood Collaborative Media.
All rights to the above mentioned trademarks are reserved. Unauthorized reproduction of any content on any Redwood Collaborative Media website without prior permission is prohibited. This site's content is copy writed © 2010 by Redwood Collaborative Media. All rights reserved.
DISCLAIMER OF WARRANTIES AND LIABILITY. THE MATERIALS ON REDWOOD COLLABORATIVE MEDIA WEBSITES ARE PROVIDED "AS IS" AND WITHOUT WARRANTIES OF ANY KIND EITHER EXPRESS OR IMPLIED. REDWOOD COLLABORATIVE MEDIA DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED. YOU EXPRESSLY AGREE THAT USE OF REDWOOD COLLABORATIVE MEDIA WEBSITE SITE IS AT YOUR SOLE RISK.
Redwood Collaborative Media takes every precaution to protect user's information from unauthorized use. If you have any questions about our privacy policy, contact us at:
info@ccapro.com