Achievement
35 Points
Crews
None yet
Interests
Dennis Gershowitz
DG Associates
Principal
Dennis is Principal of his own consulting firm, DG Associates. Dennis provides a variety of consulting services to companies seeking to enhance their Customer Loyalty Programs, understand more about their customers, create a customer centric environment of engaged employees and customers, develop improved tools for meeting customer expectations, build customer trust and develop or further their CEM (Customer Experience Management) strategy.
Dennis has held key Executive positions for such companies as Alfa Wassermann, Inc., Timbrel Systems, Olympus America Endoscopy Service Group, Medical Laboratory Automation, Technicon (Bayer Diagnostics) and Coulter Electronics (Beckman Coulter).
Dennis holds an MBA from Case Western Reserve University, has received awards in Services leadership including The Services Professional of the Year from AFSMI, is a fellow at UNCW’s Cameron School of Business, is a Founding Partner on TSIA’s (Technology Services Industry Association) Partner Advisory Board and is an accomplished speaker and writer in the areas of Customer Support and Leadership.
Badges
|