Wednesday November 17th 2010 10am
Rated
1
1
Comment
Inbound
Organizational Value
Any successful profession has a powerful
membership association behind it.
The contact center industry has had a number
of them through the years, yet most seem to lack
the strength or the staying power of those serving
colleagues in other areas such as Human Resources, Legal,
Accounting, etc. It is great to see a new one emerge, and I
am hoping that the Contact Center Association becomes the
organization that helps to lift the stature of our profession.
|
|