Contact Center Association education offers unparalleled learning for the contact center manager, director and supervisor responsible for customer service in all industries. Whether you are new to contact centers or an experienced veteran, CCA offers training courses on the following topics:
- Contact Center Management
- Coaching & Mentoring
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- Workforce Management
- Recruitment & Retention
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- Quality Monitoring
- Operations Management
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Dallas
From Uptown, the Arts District to the West End –
Big D will Motivate You. Register Now.
The urban western culture and southern hospitality is exemplified by the suits and cowboy boots people of the lone star state. Tour Dallas’ exquisite museums, shopping and dining to experience why everything is truly bigger in Texas. |
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Miami
From white sand beaches, sparkling Biscayne Bay to renowned dining –
Miami will Inspire You. Register Now.
The world class dining, sizzling nightlife and dynamic fusion of cultures are part of the allure of this sophisticated urban play ground in a laid-back tropical paradise. |